About 30 million individuals in 40 states are connected to the internet via the Xfinity brand offered by Comcast; many of these customers are eligible to receive Affordable Connectivity Program refunds on the cost of their broadband internet connection (ACP). A discount of $30 per month will be made available to customers of Xfinity Internet who participate in the Affordable Connectivity Program (ACP) during the next two years. On the other hand, families situated on Tribal territory are entitled to $75 subsidy donations during the same period.
The Xfinity ACP
Xfinity by Comcast is an American telecommunications company that provides cable EV, internet, phone, and wireless services. The organisation is also a proud participant in the Affordable Connectivity Program Xfinity. The Affordable Connectivity Program (ACP) from Xfinity is essential because it helps low-income clients save money on internet services.
It guarantees that all families can afford the bandwidth necessary for working remotely, searching for new employment opportunities, studying, accessing virtual classrooms, writing papers, contacting healthcare and other emergency services, and engaging in other activities. Internet connectivity is now almost essential. Our capacity to perform, learn, communicate, and enjoy ourselves is crucial.
Because some families cannot afford it, the Affordable Connectivity Program Xfinity is a continuing effort to ensure that all individuals have equitable access to possibilities.
Difference Between Xfinity EBB and ACP?
People who needed assistance acquiring internet services were assisted by a programme known as the Emergency Broadband Benefit (EBB), which has now been phased down and replaced with the Affordable Connectivity Program (ACP). Customers who are qualified for the ACP programme may get a credit of up to $30 per month (or up to $75 per month for eligible families located on approved Tribal grounds) to put toward purchasing mobile and internet services.
On the other side, in response to the epidemic, the government launched an assistance programme known as the Emergency Broadband Benefit or EBB for short.
On December 31, 2021, the analogous ACP programme took over in its stead. Even though the ACP programme has taken the place of the EBB programme and offers advantages compared to those of the EBB programme, there are still some significant distinctions between the two. The EBB programme offered qualified non-Tribal families more discounts (up to $50 per month) than the SNAP programme. This is the primary distinction between the two programmes.
Alterations were made to the criteria that determined who may sign up. Benefits under the EBB programme are available to families with annual incomes equal to or less than 135% of the Federal Poverty Guidelines. Benefits under the ACP programme are available to households with annual earnings equal to or less than 200% of the Federal Poverty Guidelines.
Customers enrolled in the Xfinity EBB programme who were also eligible for the Xfinity ACP programme could transition from the previous EBB programme to the new ACP programme between December 31, 2021, and March 1, 2022.
Who Qualifies for Xfinity’s Affordable Connectivity Program?
Xfinity Internet makes its Affordable Connectivity Program (ACP) accessible to households in whom at least one member of the household fulfils one of the following requirements:
1. Household Income
If your family income is equal to or less than 200% of the federal poverty level. This indicates that your household income must be less than the following (right columns) depending on your household size (left column):
2) Federal Assistance Programs
If you get benefits from any of the government aid programs listed below:
- Lifeline program
- Supplemental Nutrition Assistance Program (SNAP)
- Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans and Survivors Pension Benefit
- Free and Reduced-Price School Lunch Program or School Breakfast Program, including at U.S. Department of Agriculture (USDA) Community Eligibility Provision (CEP) schools
- Federal Pell Grant (received in the current award year)
3) Internet Service Provider (ISP) Terms
If you qualify for one of Xfinity’s current low-income internet programs, such as Internet Essentials.
Documents Required for The Xfinity Affordable Connectivity Program
You will be required to provide proof of eligibility at several points during the application process. It is possible to be requested to prove your identity using valid government-issued papers that have not yet expired. You may or may not be asked to supply any or all of the following information, depending on your eligibility and the details of what information you need to verify about yourself, such as your name, address, age, income, or participation in a programme:
- Evidence in the form of valid identification showing your full legal name and the last four digits of your Social Security number.
- Valid government-issued identification that bears your full name, the current month and year, and verifies your claimed date of birth.
- Identity documents that include your full legal name, date of birth, and Social Security number have not yet expired.
There can be no tampering with this proof.
Included in the List of Acceptable Paperwork Are:
- Permit to Drive
- W-2 form for newborns
- Latest federal, state, or tribal tax return
- Identity verification via the Social Security Administration
- Legal Proof of Citizenship: A Naturalization Certificate
- Proof of U.S. Citizenship Document
- Accreditation as a permanent resident
- Obtaining a Permanent Resident Card
- ID issued by the federal, state, or tribal governments of the United States
- Paperwork for a Military Discharge
- Approval to Carry Weapons
How to Apply for the Affordable Connectivity Program Xfinity
For New Customers:
- In the beginning, you should enrol in the Xfinity Internet subscription. You may get an Internet service package by going to xfinity.com/learn/internet-service to make your purchase.
- Secondly, check your eligibility for the Affordable Connectivity Program (ACP) in the section titled “How to Qualify for the Xfinity Affordable Connectivity Program?” and complete the National Verifier form at checklifeline.org/lifeline/?id=nv flow&ebbp=true to ensure that you are qualified for the programme.
- Then, to obtain your credit using your Xfinity ID, you will need to complete the application form for the Xfinity ACP. You will need the application ID given to you by the National Verifier when you were authorised for the position. Submit your application at xfinity.com/acp.
- Lastly, check that all the information you gave on the National Verifier form and the information you submitted on the Xfinity ACP application form are consistent.
After completing your Xfinity ACP application, you may anticipate receiving an update on its progress from the firm during the next 48 hours.
For the New Essential Internet Customers
- The first step is to apply Internet Essentials by going to internetessentials.com or dialling 855-8-INTERNET.
- Validate your eligibility by checking your status as an ACP participant and filling out the National Verifier form, both of which may be found at checklifeline.org/lifeline/?id=nv flow&ebbp=true.
- To acquire your credit, you must fill out the Xfinity ACP application form using your Xfinity ID.
- You will need the application ID given by the National Verifier after you are approved to accomplish this.
- You may get started with the application process by going to xfinity.com/acp.
- Lastly, verify that the information you provided on your Xfinity ACP application and the National Verifier form is the same.
After submitting your application for the Xfinity ACP, you should hear from the company within the next 48 hours.
For Existing Customers:
- You must apply for the Affordable Connectivity Program to receive a monthly credit. You may do so using the National Verifier on the Affordable Connectivity Program’s website, or you can access the form directly by clicking here.
- To get your credit, complete the online ACP registration form, which can be accessed at xfinity.com/buy/plan/internet/ebb. To continue with this stage, you will require the application ID supplied by the National Verifier (Stage 1) once you are authorised.
- Xfinity states that you may expect to get an update on the status of your application for the Affordable Connectivity Program within 48 hours of completing Step 2 after applying for the programme.
Calling the toll-free number 844-963-0288 will allow you to enrol in the Affordable Connectivity Program via Xfinity Prepaid Internet after you have finished the first step of the process and obtained your application ID from the National Verifier. Customers who utilise Xfinity Prepaid Internet and are eligible for the Affordable Connectivity Program will have the credit for the programme applied to the monthly charge for their service.
After you have completed the steps outlined above and received your application ID from the National Verifier, you may enrol in the Affordable Connectivity Program via Xfinity by dialling 844-389-4681. This programme is available to Xfinity Mobile users who do not have Xfinity Internet. Customers eligible for the Affordable Connectivity Program will have the amount of the credit applied to their Xfinity Mobile service bill, resulting in a lower overall price.
How Do I Check if I Am Eligible for The Xfinity ACP
Suppose you are interested in participating in the Xfinity Affordable Connectivity Program. In that case, it is essential that you first determine whether or not you meet the eligibility conditions listed in the section under “How to Qualify for Xfinity Affordable Connectivity Program?”
You may also submit the National Verifier form, which can be found at check lifeline.org/lifeline/?id=nv flow&ebbp=true, to determine whether you are qualified to participate in the Affordable Connectivity Program. Fill out the form by providing all the necessary documents proving your eligibility and personal information.
Benefits of Qualifying for The Xfinity ACP
Residents of the states where Xfinity does business are eligible to participate in the Xfinity Affordable Connectivity Program, which entitles them to savings on internet access, the amount of mobile data usage, and service costs. The ACP discount may also be taken by leasing the necessary equipment.
If you are eligible, Xfinity will credit your account up to $30 per month (or $75 per month if you live on Tribal territory), which will apply to the total amount owed for Internet Essentials and Xfinity Mobile data consumption and service expenses, whichever is greater. The cost of your chosen service will determine how much credit you will get. Suppose you have Xfinity Internet and Xfinity Mobile services.
In that case, the ACP credit will be applied to your Internet statement before it is used to your mobile service bill if you have both services. The services provided by Xfinity Mobile will get the amounts left over. Please call 844-389-4681 so that we may apply your ACP credit toward the payment of your Xfinity Mobile bill. Not eligible for the ACP credit is unlimited data plans, data overage fees, Xfinity Mobile device payments, the Xfinity Mobile Protection Plan, taxes, fees, and non-internet or mobile Xfinity products and services such as Xfinity TV, Voice, and Home.
These days, the internet is integral to almost every facet of our lives and professions. In today’s digital world, connectivity is crucial for many activities, including video chatting with loved ones, participating in distant work meetings, and watching online content such as television programmes and movies. However, not everyone has the luxury of accessing the internet from the convenience of their own homes. This is why the Affordable Connectivity Program is here.
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Frequently Asked Questions
ACP services are available in several states in the United States via Xfinity by Comcast. These states include Alabama, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, New Jersey, New York, Ohio, and Oregon. The states of Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, and Washington, among others, are included here.
Xfinity formerly participated in the EBB initiative, which has since been terminated. The objective of this campaign was to assist persons impacted by the COVID-19 outbreak but unable to afford internet and mobile data services. Because millions of Americans regarded the temporary EBB programme as indispensable, it has evolved into the permanent ACP programme, which provides comparable benefits and qualifying requirements to the earlier programme. The ACP aims to make it feasible for all residents to afford the internet services they need for various purposes, including employment, education, and health care.
Participation in this activity requires the approval of a parent or guardian for anybody under 18. Emancipated minors must provide paperwork proving that they have reached the age of majority. Documentation such as court documents and emancipation certificates are two examples of acceptable forms of documentation.
Ensure the accuracy of the information you supplied, especially your address, if verification fails. Send a note or go online to fix it if that’s the case. To find out how to utilise National Verifier and fix any application issues, visit usac.org/lifeline/national-verifier.
What to Do if I Received an ‘Application Not Found Error?
Follow these easy procedures if you get this issue after submitting your application (or while checking the status of your application):
- You may access the lifeline by going to checklifeline.org/lifeline/?id=nv flow&ebbp=true and entering the login information you used to apply.
- Get your application back and update any inaccurate information.
- Send your application in again. Reapply at xfinity.com/ebb by going there once again.
- Verify that the data corresponds to the data provided at the National Verifier.
- Send in another copy of your Xfinity ACP application.